What it is, benefits & tools

What it is, benefits & tools

3.6K Even today, customers prefer speaking to a live agent over talking to chatbots. These calls can make or break brands because of how integral they’re to the overall customer experience.  That’s why support agents must be equipped with the right tools, like computer telephony integration, to handle customer calls efficiently.   Computer telephony integration is…

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[Hiring] Sr. DevOps Engineer @iBASE-t

[Hiring] Sr. DevOps Engineer @iBASE-t

The Senior DevOps Engineer is responsible for designing, implementing, and maintaining our infrastructure and deployment processes. Work closely with our development and operations teams to ensure the smooth and efficient delivery of our software products.  Design and implement scalable and reliable infrastructure solutions to support our software development and deployment processes.  Collaborate with development teams…

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Asia markets live updates: Japan GDP, RBA decision

Asia markets live updates: Japan GDP, RBA decision

Doctoregg | Moment | Getty Images Asia-Pacific markets traded mostly higher Monday, as investors parsed Japan’s fourth-quarter economic growth data, while awaiting a slew of central bank decisions from the region this week. Japan’s Nikkei 225 traded around the flatline, while the Topix added 0.15%. South Korea’s Kospi added 0.18% andthe small-cap Kosdaq added 0.35%….

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