Blackpoint Cyber is the leading provider of world-class cybersecurity threat hunting, detection and remediation technology. Founded by former National Security Agency (NSA) cyber operations experts who applied their learnings to bring national security-grade technology solutions to commercial customers around the world, Blackpoint Cyber is in hyper-growth mode, fueled by a recent $190m series C round.
About the Role
As a Senior Technical Writer, you will be responsible for creating documentation for customers for Blackpoint Cyber’s products. You will gather and synthesize information from software engineers, product managers, technical support engineers, and other stakeholders to thoroughly understand our products and create product documentation on how to use them effectively to achieve desired outcomes.
Responsibilities
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Research, write, and edit technical documents for diverse audiences, including user guides, configuration and integration manuals, and troubleshooting guides.
Requirements
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Experience in conducting thorough research through document analysis, software testing, attending demos, and interviewing subject matter experts.
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Experience with topic-based authoring, task-oriented writing, and minimalist documentation approaches.
Blackpoint Cyber welcomes and encourages applications from qualified individuals of all races, colors, religions, sex, sexual orientation, gender identity or expression, national origin, age, marital status, or any other legally protected status. We are committed to equality of opportunity in all aspects of employment. For eligible employees in the US, Blackpoint offers competitive Health, Vision, Dental, and Life Insurance plans, a robust 401k plan, Discretionary Time Off, and other minor perks.